This Privacy Policy describes how XquisiteIce Avenue collects, uses, and disclose your Personal Information when you visit or make a purchase from our site. 

Please be aware that we may update this Privacy Policy in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Information collected: 

We collect the following personal information: 

Contact data including your full name, email, phone number, mailing address, and any information given through our webforms or used to contact us. This is shared with our processor Shopify. 

Advertising data including your email address and any other information you choose to use when opting into marketing communications. This is shared with our processor Shopify. 

Transaction data including payment information such as your credit card number, billing address, shipping address, and order details. This is shared with our processor Shopify. 

Profile data including usernames and passwords used to create an online account with us. This is shared with our processor Shopify. 

Device data is automatically collected when you visit our site including device type, Internet Protocol (IP) address, web browser type, location information such as city, state, or geographic area,  and analytics such as pages you viewed, length of stay, access times, duration of access, search terms, and navigation. This is shared with our processor Shopify. 

Use of collected information:

XquisiteIce Avenue uses browser-IP-address information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is used to improve our site (presentation and utilization). IP address information may also be used for troubleshooting purposes.

We use personal information collected from this site for customer service. This includes providing and improving our services, communication with you about our services, processing orders i.e. payment information, shipping, and scanning for fraudulent activity. Contact information from the registration form is used only to send material relating to the purpose for which it was collected. 

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address above to request deletion.

Sharing Personal Information

XquisiteIce Avenue is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. 

Distribution of collected information:

XquisiteIce Avenue is powered by Shopify. This means that your information is shared with Shopify when you visit our store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We will not disclose, without your consent, personal information collected about you, except to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences'' menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Privacy Statement Revisions:

This Privacy Statement was last revised on September 17, 2022. We may change this Privacy Statement at any time for changes to our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Statement each time you visit the web site.

If we make a significant change to our Privacy Statement, we will communicate on the homepage of our website for a period of time after the change is made. 

Responsibility for External Sites:

This website may contain links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others.

We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

Contact us

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 11.14.2024